Wednesday, September 17, 2008

Rain Forest Cafe - almost allergy friendly:)

We went to the Rain Forest Cafe in San Francisco, CA. We called a day ahead and asked if any of their menu items were dairy-free. We were told that the pasta dish could be prepared without butter and without any parmesan on top and that the burgers could be grilled separately, but that the bun had milk. The french fries were also dairy-free. We were told that when we arrived we needed to ask for the floor manager and that he would help accommodate our allergy needs. Everything was wonderful, the environment was fun for the kids, and the service was really friendly. That said, when the pasta dish was brought out, a huge breadstick lay on top of the food smothered in butter and parmesan cheese. After all the care that went into preparing the pasta dairy-free, it was amazing to me that the breadstick was included. We gently informed the waiter about how grateful we were for the care shown us, but let him know that in the future, when others come in with similar allergies, to try not to include the milk-laden breadstick with the dish. He was embarrassed and apologized. We assured him that we were grateful and appreciated all the help in our behalf. That said, I am always amazed at how many people don't realize all that is entailed in a milk allergy. We just have to hope that people will be educated and that our children will still be able to enjoy life and be safe in a public setting in spite of their allergies:)

1 comment:

Magneto said...

Thanks for your post. I am taking my son to Disneyland for his birthday and was considering the nearby Rainforest cafe for dinner. He has milk and other allergies.